A cracked screen or a battery that gives up by lunchtime is a same-day repair in Amsterdam, often within the hour if the shop stocks the part for your model.
What decides the price is which part goes in, and that is a question you have to ask rather than one you will be offered.
Phone repair shops to try first
All six are genuine repair counters rather than phone shops with a workbench out the back, and what separates them is when they open and how far the work goes beyond a screen.
Three shut on Sundays and one of those closes on Mondays as well, so a phone that dies on a Saturday night narrows the field quickly.
ThePhoneLab, Marnixstraat
Phones and computers both, with handsets and accessories sold over the same counter, from the Marnixstraat at the edge of the Jordaan.
Its 1,637 reviews at 4.9 are more than triple any other shop here, though it closes on Sundays and Mondays, which is a real catch.
PrimeRepair Amsterdam
Ten to seven every single day, Sunday afternoons included, from the Leidsestraat, covering smartphones and tablets at what it advertises as competitive prices.
Electronics repairs and phone sales run alongside, and 98 per cent of its 560 reviews are five-star.
Doctor Phone
Screens, batteries and the other common failures across iPhone and Android, from Buikslotermeerplein in Noord -- the only shop here north of the IJ.
It works seven days, to seven most nights and six on Sunday, with 437 reviews at 4.9.
Fonfixers
The latest doors of the six by some way: ten in the morning to eight at night six days a week, and through to ten on Sunday, from Korte Lijnbaanssteeg in the old centre.
Repairs and accessories are the whole of the business, on 127 reviews at 4.9.
FixLab
Apple work is the specialism on the KNSM-Laan in the eastern docklands, and it goes further than most -- logic board repair, water damage and data recovery as well as screens and batteries.
Mondays start at one and the rest of the week at ten, Sundays not at all, with 65 reviews at 4.9.
Mobile Tec
Heemstedestraat in Nieuw-West is the western option, half repair centre and half computer shop.
Six days a week with a later eleven o’clock start on Mondays, and 384 reviews at 4.9.
Original parts, or not
Ask whether the screen going in is an original manufacturer part, a third-party equivalent or a refurbished original, because those are three prices and three lifespans.
On recent iPhones a non-original screen can switch off True Tone or the ambient light sensor, and a non-original battery can leave the battery health reading unavailable, so ask what will stop working before you agree.
Warranty
An independent repair does not touch your rights against the shop that sold you the phone, but it can end the manufacturer’s own warranty on the parts involved, which matters most on a handset under two years old.
Ask for a written warranty on the repair covering the part and the labour, and check how long it runs.
EU rules oblige phone makers to keep spare parts available for years after a model stops being sold, which is why an independent can usually still source a screen for a handset that has left the shops.
Before you hand it over
Back it up, because a fault that needs a full reset becomes lost photos otherwise.
Note the IMEI from the settings menu so the phone you collect is provably the one you left, and take out the SIM and any memory card.
Expect to give the passcode or remove the lock, since nobody can test a screen on a phone that will not unlock.
Water damage
Turn it off and leave it off, and do not plug it in to see whether it still charges, because that is what turns a recoverable phone into a dead one.
Skip the bag of rice, which does nothing, and get it to a counter the same day so the board can be cleaned before corrosion sets in.
When not to repair
A quote worth more than half the price of a good refurbished replacement is rarely worth paying on an older handset.
Ask how much longer the model will receive security updates, because a phone that has stopped getting them is a poor thing to fit a new screen to.
The full list of Amsterdam phone repair shops carries addresses, opening hours and phone numbers.
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See also: Where to Shop for Furniture in Amsterdam.
