How to choose a cleaning service in Amsterdam
Start by deciding whether you want a company (bedrijfsschoonmaak) or an individual private cleaner (particuliere schoonmaakhulp). The two work differently under Dutch tax and labor rules, and that affects what paperwork you should expect to see.
Ask any company for its KVK number, the registration issued by the Kamer van Koophandel (Chamber of Commerce), and check it against the public KVK register. Also ask whether the company carries aansprakelijkheidsverzekering, liability insurance that covers damage or breakage during a clean.
If you live in an apartment building, confirm how the cleaner gets in - many Amsterdam buildings are managed by a VvE (owners' association) with rules on keys, fobs or visitor access. Settle that detail before the first visit rather than on the day.
Questions people ask
Do I need to check that a cleaner is registered with KVK?
It is worth asking, since a KVK number lets you verify a business is formally registered rather than working informally.
You can look up any KVK number in the free public register to confirm it matches the company you are dealing with.
What is "dienstverlening aan huis" and does it apply if I hire someone privately?
This is a Dutch regulation covering domestic help hired directly rather than through a company, and it can change how tax and social contributions work for both sides.
Rules and thresholds change, so check the current guidance on the Belastingdienst (Dutch tax authority) website before agreeing a private arrangement.
Should the cleaning company have insurance?
Ask to see proof of aansprakelijkheidsverzekering before work starts, especially if you are handing over keys or leaving them unsupervised in your home.
A company that cannot produce this on request is worth being cautious about.
How do people usually pay for cleaning in Amsterdam?
Bank transfer is standard in the Netherlands, and some individuals also use Tikkie for quick payment requests.
Ask the company or individual directly what they accept, and keep a record of payments for a private arrangement.
What about a clean for the end of a tenancy?
An end-of-tenancy clean (part of what is called oplevering, the formal handover) can affect whether you get your deposit back in full.
Ask your landlord or letting agent for their checklist first, then confirm with the cleaning service that their work covers the same points.
Do cleaners bring their own supplies and equipment?
This varies by company and is not something to assume either way.
Ask before booking whether you need to provide your own products, vacuum or other equipment.