New European Union rules aim to make it easier for people to fix broken electronics and household appliances rather than replace them.
Under a directive that recently took effect, manufacturers must now keep spare parts available for longer periods, supply repair manuals, and refrain from using software or hardware design tricks that make fixes unnecessarily difficult.
Extended support and loaners
The updated rules expand protections during the initial warranty period, requiring sellers to choose repairs over replacements whenever the costs are comparable.
A successful repair during that initial timeframe automatically extends the product’s warranty by one year. Consumers are also entitled to a temporary loaner device while their item is being serviced.
To help shoppers choose durable products, devices will carry repairability scores, and manufacturers must provide clear instructions on how to complete basic fixes.
Cost barriers and high prices
Electronics remain the fastest-growing waste stream across Europe, driven largely by modern designs that are glued shut and impossible for owners to open.
Independent technicians note that while original components are now easier to obtain, high spare part costs often discourage people from choosing a repair over buying a replacement on online retailers like Bol.
Although the legislation mandates that spare parts be provided at a reasonable price, industry experts argue the standard is vague and professional labor costs in urban centers remain high.
Repair culture in the city
Consumer behavior experts suggest additional policies may be needed, such as government repair vouchers to subsidize labor costs at certified service shops.
In the meantime, local residents frequently rely on neighbourhood initiatives and Repair Cafés, where volunteers help people fix everything from coffee makers to smartphones.
